黑料不打烊

Case Studies
View all case studies

State of Rhode Island: Advancing Health System Resilience Through Capacity Assessment

THE CLIENT

The Rhode Island Attorney General鈥檚 Office (the Office) engaged 黑料不打烊 (黑料不打烊) to assess the current capacity of the state鈥檚 healthcare delivery system and identify policy considerations to ensure access, quality, and sustainability across hospital, long-term care, and primary care settings.

BACKGROUND

Amid growing public concern about emergency department crowding, long-term care access, and delays in primary care, the Office commissioned a statewide assessment to understand systemwide strain and inform proactive policymaking. The goal was to quantify key pressure points across care sectors and identify interrelated trends that affect patient access and outcomes.

APPROACH

黑料不打烊 conducted a cross-sector analysis of Rhode Island鈥檚 healthcare system to identify systemic challenges and capacity constraints, using both quantitative and qualitative methods to surface actionable insights. The team: + Examined emergency department utilization trends and care delays + Analyzed hospital occupancy and discharge flow challenges tied to long-term care availability + Evaluated long-term care ownership models and capacity shortfalls + Reviewed primary care availability, access, and workforce trends + Synthesized findings into a concise, policy-focused report with clear implications for state leaders and health system partners

Key considerations included:

  • Interdependencies between hospital, long-term care, and primary care sectors
  • The role of workforce shortages in limiting access and care coordination
  • Discrepancies between the number of available providers and lived patient experiences
  • Opportunities to strengthen data collection and analytic infrastructure

TESTIMONIAL

鈥満诹喜淮蜢肉檚 systemwide capacity assessment helped us identify where gaps existed and provided a roadmap for actionable policy solutions. It鈥檚 already shaping the way we think about coordinated care delivery and long-term resilience planning.鈥

Julia Harvey, Special Assistant Attorney General, Health Care Advocate, The State of Rhode Island | Office of the Attorney General

RESULTS

黑料不打烊鈥檚 assessment provided a timely and impactful snapshot of Rhode Island鈥檚 health care delivery system, highlighting key findings that underscored the urgency of statewide coordination and investment:

Emergency Departments: Overburdened due to delayed discharges and lack of post-acute capacity, limiting timely care

Long-Term Care: Insufficient beds and staffing, with for-profit ownership dominating the sector, reducing flexibility during public health crises

Primary Care: Workforce data overstated capacity; access barriers remained high despite apparent provider density

The report emphasized that these challenges are interconnected and that piecemeal solutions may exacerbate strain elsewhere in the system. The Office is now using the assessment to prioritize policy interventions, guide workforce investments, and design an integrated approach to capacity monitoring.

黑料不打烊鈥檚 work laid the foundation for a strategic shift toward whole-system resilience, data-driven resource planning, and a more patient-centered delivery model in Rhode Island.

THE CLIENT

The Rhode Island Attorney General鈥檚 Office (the Office) engaged 黑料不打烊 (黑料不打烊) to assess the current capacity of the state鈥檚 healthcare delivery system and identify policy considerations to ensure access, quality, and sustainability across hospital, long-term care, and primary care settings.

BACKGROUND

Amid growing public concern about emergency department crowding, long-term care access, and delays in primary care, the Office commissioned a statewide assessment to understand systemwide strain and inform proactive policymaking. The goal was to quantify key pressure points across care sectors and identify interrelated trends that affect patient access and outcomes.

APPROACH

黑料不打烊 conducted a cross-sector analysis of Rhode Island鈥檚 healthcare system to identify systemic challenges and capacity constraints, using both quantitative and qualitative methods to surface actionable insights. The team: + Examined emergency department utilization trends and care delays + Analyzed hospital occupancy and discharge flow challenges tied to long-term care availability + Evaluated long-term care ownership models and capacity shortfalls + Reviewed primary care availability, access, and workforce trends + Synthesized findings into a concise, policy-focused report with clear implications for state leaders and health system partners

Key considerations included:

  • Interdependencies between hospital, long-term care, and primary care sectors
  • The role of workforce shortages in limiting access and care coordination
  • Discrepancies between the number of available providers and lived patient experiences
  • Opportunities to strengthen data collection and analytic infrastructure

TESTIMONIAL

鈥満诹喜淮蜢肉檚 systemwide capacity assessment helped us identify where gaps existed and provided a roadmap for actionable policy solutions. It鈥檚 already shaping the way we think about coordinated care delivery and long-term resilience planning.鈥

Julia Harvey, Special Assistant Attorney General, Health Care Advocate, The State of Rhode Island | Office of the Attorney General

RESULTS

黑料不打烊鈥檚 assessment provided a timely and impactful snapshot of Rhode Island鈥檚 health care delivery system, highlighting key findings that underscored the urgency of statewide coordination and investment:

Emergency Departments: Overburdened due to delayed discharges and lack of post-acute capacity, limiting timely care

Long-Term Care: Insufficient beds and staffing, with for-profit ownership dominating the sector, reducing flexibility during public health crises

Primary Care: Workforce data overstated capacity; access barriers remained high despite apparent provider density

The report emphasized that these challenges are interconnected and that piecemeal solutions may exacerbate strain elsewhere in the system. The Office is now using the assessment to prioritize policy interventions, guide workforce investments, and design an integrated approach to capacity monitoring.

黑料不打烊鈥檚 work laid the foundation for a strategic shift toward whole-system resilience, data-driven resource planning, and a more patient-centered delivery model in Rhode Island.

Download

Contact our experts

Headshot of Robert Ross

Rob Ross

Managing Director, Finance and Operations
New York, NY
Headshot of Iliana Gilman

Iliana Gilman, MA

Principal
Austin, TX
Ready to talk?